Effective date: 01.01.2026

Privacy policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.saintoliveira.com/ , make a purchase, or use our services.

  1. Information we collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

  • Account Information: Account login details (such as username and password) and order history (if you create an account).

  • Transaction Data: Purchases, returns, refunds, and payment method details.

  • Customer Support & Communications: Messages you send us (e.g., via email, forms, or chat) and any related support history.

  • Technical Data: IP address, browser type, device identifiers, operating system, and website usage/activity data.

  • Cookies & Tracking Technologies: Cookies, pixels, web beacons, and similar tools used to remember preferences, improve site functionality, and measure performance.

  • Marketing Preferences: Your opt-in/opt-out status and communication preferences.

  • Third-Party Information: Data we may receive from payment providers, delivery partners, or analytics platforms (where applicable).

  1. How we use your information

We use the collected data to:

  • To process and fulfill your orders

  • To communicate with you about your account or transactions

  • To personalize your shopping experience

  • To improve our website and services

  • To send promotional offers and updates (with your consent)

  • To comply with legal obligations

  1. Sharing of information

We do not sell your personal data. We may share your information with trusted partners to provide services on our behalf, including:

  • Payment processors

  • Shipping and delivery providers

  • Marketing and analytics services

  • Legal and regulatory authorities when required

  1. Data security

We use industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal data globally. Our systems undergo regular security assessments to prevent unauthorized access, disclosure, or loss. Data transmission is secured with SSL technology to safeguard information in transit. While we strive to maintain high security standards, no system can guarantee complete protection. We comply with applicable data protection laws in all regions where we operate to ensure your data is handled securely and responsibly.

  1. Your rights & choices

You have the right to:

  • Access and correct your personal data

  • Request deletion of your information

  • Opt-out of marketing communications

  • Withdraw consent where applicable

  • Lodge a complaint with a supervisory authority

  1. Third-party links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

  1. Children’s privacy

Our website is not intended for children under 16 years old. We do not knowingly collect personal data from minors without parental consent. If we discover that we have inadvertently collected data from a child under 16, we will promptly delete it. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

  1. Changes to this policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

  1. Contact us

For questions or concerns about this Privacy Policy, please contact us at contact@saintoliveira.com.