Terms of service

Overview

This website is operated by SAINT’ OLIVEIRA ("we", "us", "our"). These Terms of Use ("Terms") govern your access to and use of www.saintoliveira.com (the "Site") and any related services, features, content, and tools we make available (collectively, the "Services").

By accessing the Site, browsing, creating an account, contacting us, or purchasing any product, you agree to be bound by these Terms and by any policies referenced on our policies page, including our Privacy Policy, Cookie Policy, Terms of Sale, Return Policy, and Gift Card Terms.

If you do not agree to these Terms, you must not use the Site or Services.

Section 1 - Eligibility and Use of the Site

You must be at least 18 years old (or the age of majority in your jurisdiction) to place orders on the Site.

You agree not to use the Site or Services for any unlawful purpose, and you agree to comply with all applicable laws and regulations.

Section 2 - Account Registration and Security

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account. You agree to provide accurate, current information and to update it as needed.

We may suspend or terminate accounts where we reasonably suspect unauthorized use, fraud, or breach of these Terms.

Section 3 - Products, Pricing, and Availability

Product descriptions, images, and pricing are provided for convenience and may be updated at any time. We take reasonable steps to display products accurately; however, colours and appearance may vary by device.

We reserve the right to:

  • Limit quantities purchased per person, household, or order

  • Refuse or cancel orders at our discretion (including where we suspect resale activity, fraud, or pricing/stock errors)

  • Withdraw or discontinue products at any time

For full purchasing terms (including contract formation, payment, delivery, cancellations, and returns), please review our Terms of Sale and Return Policy.

Section 4 - Intellectual Property

All content on the Site, including text, images, product designs, graphics, logos, videos, and the overall look and feel, is owned by SAINT’ OLIVEIRA or licensed to us and is protected by intellectual property laws.

You may view and use the Site for your personal, non-commercial use only. You must not copy, reproduce, modify, distribute, sell, license, publish, or exploit any Site content without our prior written permission.

Section 5 - Prohibited Activities

You must not:

  • Use the Site in a way that violates any law or regulation

  • Attempt to gain unauthorized access to the Site, accounts, or systems

  • Interfere with Site security or functionality, including by introducing malware

  • Scrape, crawl, harvest, or extract data from the Site (including pricing, product data, or content) without written permission

  • Use the Site to impersonate any person or misrepresent your affiliation

  • Use the Site to send spam, phishing, or unsolicited messages

Section 6 - User Submissions and Feedback

If you submit reviews, messages, images, feedback, or other materials ("Submissions"), you confirm that:

  • You have the right to submit them

  • They do not infringe third-party rights (including privacy, IP, or publicity rights)

  • They are not unlawful, abusive, misleading, or harmful

You grant SAINT’ OLIVEIRA a worldwide, royalty-free, non-exclusive license to use, reproduce, publish, adapt, and display your Submissions for operating, improving, and promoting the Site and Services.

Section 7 - Third-Party Links and Tools

The Site may include links to third-party websites or tools. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party sites or tools is at your own risk.

Section 8 - Privacy and Cookies

Your use of the Site is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and use personal data and cookies.

Section 9 - Disclaimer

The Site and Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we make no warranties that the Site will be uninterrupted, error-free, secure, or free from viruses or harmful components.

We do not guarantee that product information, availability, or content on the Site will always be accurate, complete, or current.

Section 10 - Limitation of Liability

To the maximum extent permitted by law, SAINT’ OLIVEIRA will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Site or Services.

Nothing in these Terms limits liability where it cannot be limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Section 11 - Indemnity

You agree to indemnify and hold harmless SAINT’ OLIVEIRA from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the Site, or violation of any law or third-party rights.

Section 12 - Suspension and Termination

We may suspend or terminate your access to the Site or Services at any time if we reasonably believe you have breached these Terms, engaged in fraud, or misused the Site.

Section 13 - Changes to These Terms

We may update these Terms from time to time by posting an updated version on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Section 14 - Governing Law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, except where mandatory consumer protection laws in your jurisdiction apply.

Section 15 - Contact Us

Questions about these Terms can be sent to info@saintoliveira.com